PLEASE CANCEL MY SUBSCRIPTION
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Do you want to talk with us?
We're here to help address whatever it is you need. Please do feel free to call us on +64 9 373 4476, and/or email orders@onepure.co.nz.
Frequently Asked Questions
How Do I Cancel My Monthly Subscription (Use The Form Above)?
Please complete the form above https://www.onepure.co.nz/cancel-form. By completing this cancellation form you are letting us know we need to take action and complete the operational tasks necessary to put your cancellation in place.
What Notice Period Do I Need To Give?
Please make every effort to give us a week's notice. This will ensure we can complete the operational, payment and delivery changes we need to put in place.
When Will My Payments Stop?
Your monthly payments will stop as soon as you cancel your monthly subscription using the cancellation form above.
Who Do I Contact If I'm Having Any Issues With My Cancellation?
We're here to help address whatever it is you need.
Change My Delivery Address
Phew! We are really happy to change your delivery address quickly and easily for you.
Change My Subscription Order