Question 1

How Do I Cancel My Monthly Subscription (Use The Form Above)?

Answer

Please complete the form above https://www.onepure.co.nz/cancel-form. By completing this cancellation form you are letting us know we need to take action and complete the operational tasks necessary to put your cancellation in place. Once we recieve your cancellation form you need take no further action. We will do everything we can to complete your cancellation quickly.

Question 2

What Notice Period Do I Need To Give?

Answer

Please make every effort to give us a week's notice. This will ensure we can complete the operational, payment and delivery changes we need to put in place. If this creates an issue for you, please do call us on +64 9 373 4476, and/or email orders@onepure.co.nz.

Question 3

When Will My Payments Stop?

Answer

Your monthly payments will stop as soon as you cancel your monthly subscription using the cancellation form above. Please make every effort to give us one week's notice, so that we can complete the operational, payment and delivery changes we need to put in place.

Question 4

Who Do I Contact If I'm Having Any Issues With My Cancellation?

Answer

We're here to help address whatever it is you need. Please do feel free to call us on +64 9 373 4476, and/or email orders@onepure.co.nz.

Question 5

Change My Delivery Address

Answer

Phew! We are really happy to change your delivery address quickly and easily for you. Please complete the form: https://www.onepure.co.nz/change-address-form Please make every effort to give us a week's notice. This will ensure we can complete the operational and delivery changes we need to put in place. If this creates an issue for you, please do call us on +64 9 373 4476, and/or email orders@onepure.co.nz.

Question 6

Change My Subscription Order

Answer

We are really happy to change your subscription details quickly and easily for you. Please do call us on +64 9 373 4476, and/or email orders@onepure.co.nz.

PLEASE CANCEL MY SUBSCRIPTION

We are really sorry to see you go; though if you need to go we are here to help you cancel your subscription easily and quickly.
To cancel please complete the form below.
You will see a printable confirmation & receive an email confirmation.

We're here to help

Frequently Asked Questions

How Do I Cancel My Monthly Subscription (Use The Form Above)?

What Notice Period Do I Need To Give?

When Will My Payments Stop?

Who Do I Contact If I'm Having Any Issues With My Cancellation?

Change My Delivery Address

Change My Subscription Order

PLEASE CANCEL MY SUBSCRIPTION

We are really sorry to see you go; though if you need to go we are here to help you cancel your subscription easily and quickly. To cancel please complete the form below. You will see a printable confirmation & receive an email confirmation.

We're here to help

Frequently Asked Questions

How Do I Cancel My Monthly Subscription (Use The Form Above)?

What Notice Period Do I Need To Give?

When Will My Payments Stop?

Who Do I Contact If I'm Having Any Issues With My Cancellation?

Change My Delivery Address

Change My Subscription Order

We are really sorry to see you go; though if you need to go we are here to help you cancel your subscription easily and quickly.
To cancel please complete the form below.
You will see a printable confirmation & receive an email confirmation.